SKYTRAX World Airport Awards™ are the most prestigious recognition of quality for airport operators across the world. Launched in 1999, the World Airport Survey™ is the leading airport passenger satisfaction benchmark, covering over 370 airports in 2011. It is 100 per cent independent of any airport control or input, and delivers survey accuracy and award impartiality that is unmatched worldwide.
In 2011, the airports listed below gained the highest passenger satisfaction ratings in the
1. Hong Kong International Airport: The world’s best airport is located in Hong Kong, and it is just getting better. HKIA received the highest rating, up from third place, in a survey of 11 million travelers published today by Skytrax. The 13-year-old airport was the world’s busiest airport by cargo traffic in 2010. Over the next decade it will add another 20 gates.